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Privacy Policy

Last Updated: 27-10-25

Mediqmart.com ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [mediqmart.com] and its sub-domains (the "Site").

Please read this policy carefully. By accessing or using our Site, you consent to the practices described herein. If you do not agree with the terms of this policy, please do not access the Site.

1. Information We Collect

We collect several types of information to provide and improve our services to you.

Personal Information: This is information that can be used to identify you. We collect this when you register on the Site, place an order, or contact us. This may include:

  • Name

  • Contact Information (Email Address, Phone Number)

  • Demographic Information (Date of Birth)

  • Addresses (Billing and Shipping)

  • Payment Information (Bank Account Details, other payment instrument details)

  • User ID and Password

  • Automatically Collected Information:** When you visit our Site, we automatically collect certain data about your device and browsing actions. This may include:

  • IP address

  • Browser type

  • Pages viewed

  • Time and date of visits

  •  Cookies and similar tracking technologies (Please see our separate Cookie Policy for more details).

  • Usage and Behavioral Information: We collect information about your activities on the Site, such as your buying and selling behavior, product reviews, and merchant ratings. If you post messages on our forums or chat rooms, we collect that information as well.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

To Fulfill Your Requests: To process your orders, complete transactions, and deliver products and services.
To Improve Our Site & Services: To analyze user behavior, customize your experience, and improve the Site's content, layout, and product offerings.
To Communicate With You: To send you service-related updates, respond to your inquiries, and inform you about offers, products, and services that may be of interest to you (you can opt-out of marketing communications at any time).
For Security and Safety: To protect against error, fraud, theft, and other criminal activity, and to enforce our User Agreement.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may share your information in the following limited circumstances:

With Your Consent: For example, when you provide information to an advertiser or use a service offered by a third party on our Site.
With Service Providers: We engage trusted third-party companies ("Internal Service Providers") to perform functions like payment processing, data analysis, and order fulfillment. They have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred. We will notify you and provide choices regarding your information.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This includes enforcing our intellectual property rights and protecting the rights, property, or safety of our users or the public.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. When you place orders or access your account information, we use a secure server (SSL) to encrypt your data. We follow reasonable security practices and procedures, in compliance with the Information Technology Act, 2000, to protect against unauthorized access, alteration, disclosure, or destruction of your data.

5. Your Rights and Choices

Access and Correction: You can access and update your personal information at any time by logging into your account on the Site and navigating to the "My Account" section.
Marketing Communications: You can opt-out of receiving marketing emails from us by using the "unsubscribe" link provided in every email or by adjusting your preferences in your account settings.
Account Deletion: To protect your privacy and security, we will verify your identity before granting access or making changes to your information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes constitutes your acceptance of the new policy.

7. Cookies and Tracking Technologies

We use "cookies" (small files on your hard drive) to analyze web page flow, measure promotional effectiveness, and promote trust and safety. You can control the use of cookies at the individual browser level, but if you choose to disable them, it may limit your use of certain features or functions on our Site. Please review our Cookie Policy for more detailed information.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: online@mediqmart.com

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